If error in the Event Viewer suggest there are corrupted Windows files.  You will need to check for and try to repair those first.  Below are somethings you can try:
 
 

Run a full system scan:

Sometimes your system is infected with malware that tends to cause malfunctions in your system and errors as well, so a full system scan is essential for removing the malware threats from your computer. Follow the steps below to run a full system scan.
  • Go to the start menu and search defender.
  • Now double click and open the tool.
  • Then choose the shield icon.
 
  • Now click on the Advanced Scan option.
  • Check the full system scan box.
 
  • Let the scan run, and if you find any malware remove it.

Repair registry:

  • Press Windows key + X key
  • The command prompt window will open click on the run an administrator.
  • Now type in the following command.
sfc/scannow
  • Then press Enter
  • Let the command run after that. Restart your PC, and the SFC scan will eliminate any corrupted files after that

Perform a clean boot:

  • Press the Windows key + R key
  • The RUN dialogue box will appear.
  • Type MSConfig and press Enter
  • Now head over to the services tab in the system configuration window and choose the hide all Microsoft services option.
  • Now click the Disable all button.
 
  • Now head over to the Startup tab and click open task manager.
 
  • Now disable every startup item from the list.
 
  • Now navigate back to the system configuration window and click apply.
  • Click ok and save changes.
  • After that, restart your PC and see if the issue is fixed.

Run the Windows Update Troubleshooter:

  • Head over to the Settings and then click on Updates & Security
  • Then click on check updates.
  • Update the Windows and see if the issue is fixed