Summary

If the Next button is unavailable (grayed out) in the GibbsCAM Registration Tool, one or more required fields have not been completed or validated.  Review the fields on the current page for missing or invalid information.

TABLE OF CONTENTS

Procedure

Step 1 – Verify the Product Code

Enter your Product Code exactly as provided.

Check for:

  • Missing characters

  • Extra spaces

  • Typographical errors

  • Confusing similar characters (such as O and 0, or I and 1)

If you copied and pasted the Product Code, try entering it manually.

Step 2 – Complete All Required Fields

The Registration Tool requires all mandatory fields to be completed before continuing.

Verify that all required information has been entered, including:

  • Company Name

  • Contact Name

  • Email Address

  • Phone Number

Fields marked as required must contain valid information before the Next button becomes available.


Step 3 – Verify Email Address and Phone Number Format

If an email address is required, ensure it is entered in a valid format.

Example:

name@example.com

222-333-4444


An incomplete or incorrectly formatted email address or phone number may prevent the Registration Tool from continuing.  Do not include extensions with the phone number.


Step 4 – Run as Administrator

Close the Registration Tool.

Restart it using:

Run as administrator

Although administrator privileges are not normally required for registration, running the tool with elevated permissions can resolve some environment-specific issues.

Expected Result

The Next button becomes available after all required information has been entered and validated, allowing you to continue with the registration process.

Troubleshooting

Problem: Product Code Is Rejected

Possible Causes

  • Incorrect Product Code

  • Typographical error

  • Wrong Product Code for the license

Resolution

Verify the Product Code and try again. If necessary, refer to I Lost My Product Code.


Problem: Required Fields Are Already Filled In

Possible Causes

  • Invalid data format

  • Hidden validation error

  • Registration Tool display issue

Resolution

Re-enter the information and verify that all required fields contain valid values.


Problem: Registration Tool Appears Frozen

Possible Causes

  • Windows display issue

  • Temporary application error

  • User interface problem

Resolution

Close and restart the Registration Tool. If the problem continues, restart Windows and try again.


Problem: The Next Button Is Still Disabled

If the Next button remains unavailable after completing all previous steps:

  • Verify that you are using the latest version of GibbsCAM.

  • Try running the Registration Tool on another computer if appropriate.

  • Contact CAMCO Support for assistance.

Best Practices

  • Copy the Product Code directly from your licensing documentation when possible.

  • Verify all required fields before clicking Next.

  • Keep your contact information current.

  • Use the latest supported version of the Registration Tool.

  • Save your Product Code and license information for future registrations.

Related Articles

Keywords

Next Button Grayed Out, Next Button Disabled, Registration Tool, Cannot Continue, License Registration, Product Code, Activation, Registration Wizard, Licensing, RLM